Most rental contracts include CDW, which limits the maximum liability for the rental. Your rental agreement will reflect the CDW applicable. You may also wish to purchase an additional protection, Super CDW (SCDW), to waive the liability in case of damage to the Thrifty vehicle. 

SCDW ensures that, in the unfortunate case of an accident, provided the vehicle is used in accordance with the terms and conditions of the rental agreement and a valid police report is provided, the customer has zero liability towards the damage cost. 

Super CDW (SCDW) may not be available on certain business contract rate rentals. Super CDW (SCDW) can be only purchased in advance or at time of pick-up.

Please note your liability for damage to or loss of the vehicle will not be reduced where you or an authorized driver are grossly negligent (for example failure to assess the vehicle’s height, driving on unsuitable road conditions, improper use of the vehicle, contribution to damage to / theft of the vehicle) and in particular, but not limited to, in the following circumstances:

  • Striking overhead or overhanging objects;
  • Driving into a barrier that is too low for the vehicle to pass beneath;
  • Driving into a barrier in a car park before it fully opens;
  • Driving on a road in bad condition without due care resulting in damage to the undercarriage;
  • Driving on a beach causing damage by salt water and/or sand;
  • Driving off road, in desert or sand dunes causing damage to the vehicle;
  • Driving through flooded roads causing damage to the engine;
  • Putting wrong fuel in the vehicle or otherwise contaminating the fuel;
  • Damage occurring as a result of ignoring a warning light;
  • Damage to Tyres and windscreen
  • Burning a clutch (which requires persistent ill use) or using the handbrake incorrectly;
  • Damage to the wheel rim caused by driving with a flat tyre;
  • Fitting unauthorized objects to the interior or exterior of the vehicle;
  • Carrying especially dirty or smelly materials that require extra cleaning costs or that damage or burn the interior;
  • Damage resulting from locking the keys in the vehicle or losing the keys;
  • Damage resulting from leaving the windows open;
  • Damage resulted from driving under the influence of alcohol / drugs;
  • Damage in the vehicle interiors, including but not limited to Display Panel, Upholstery, Navigation etc

If you choose to rely on your credit card for cover, we strongly recommend that you fully understand the terms and conditions of any cover provided by your credit card company before you decline any of our optional services.

Duqm Down Town Muscat Head Office Muscat International Airport Salalah International Airport

Duqm Down Town

Address

Duqm city center, oposite Shell Petrol Station Duqm Main Traffic lights,
Duqm ,
Oman PO BOX 3558, PC 111 CPO

Phone

(+968) 90614607

Opening Hours

Sunday to Thursday 08:30 - 17:30

Muscat Head Office

Address

Way No. 5007, Building No. 95, Complex No. 266, Al Umran Street, Ghala, Muscat, Sultanate of Oman ,
Muscat ,
Oman PO BOX 3558, PC 111 CPO

Phone

(+968) 24510540 (+968) 98516873

Opening Hours

Daily 08:30 - 19:30

Muscat International Airport

Address

Arrivals Hall Muscat International Airport,
Muscat ,
Oman PO BOX 3558, PC 111 CPO

Phone

(+968) 91710241

Opening Hours

Open 24/7

Salalah International Airport

Address

Arrivals Hall (Meet and Greet) Ar Rubat St,
Salalah ,
Oman

Phone

(+968) 99323619

Opening Hours

Open 24 hours, 7 days a week.

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